We operate using three major guiding principles:
We can only be successful if we make our users successful. This means we must be empathetic to understand our users’ pain, pragmatic to deliver efficiently, and focused on execution to consistently increase the value of our product.
Great teams require great individuals with a set of collaborative principles to enable them to do their best work together. We look for folks who are fantastic at what they do, and acknowledge that their key strengths may not be currently reflected on the team. We work to build a place where people can collaborate respectfully and constructively to ensure that people with different experiences, backgrounds, and expertise can all contribute to their fullest potential.
Feedback is key to improving our work and our product. This requires humility to receive feedback and acknowledge that we can improve; and structure to incorporate feedback into our systems. We recognize that we are at the precipice of a fundamental technology shift, and must innovate rapidly to ensure we are working at the cutting edge.
We have full health, dental, and vision coverage; 401(k); flexible spending accounts for medical care, commute costs, and dependent care.
We enable fully-remote work for both our local and remote employees and we work hard to ensure everyone has a first-class work environment.
We have in-person yearly retreats; so far to Santa Cruz, Los Angeles, and Portland, Oregon. We augment these with more frequent “online retreats” to give us a chance to step away from the daily tactical decisions and ensure we’re thinking about the big picture.
Many of our employees have children, including our founders. We are family-friendly and flexible.
We offer a generous vacation policy. We are building a company for the long haul and believe that people need time away from work to do their job effectively.
We’re conveniently located in South of Market, San Francisco, a quick 7-minute walk from the Powell Street MUNI/BART station.